Refund & Cancellation Policy
Last updated: 2026
We want you to be satisfied with your purchase from Yashdhan Digital. This policy explains how refunds and cancellations work for our digital products and services.
1. Digital Products (e-books, templates, bundles)
Because digital products are delivered instantly and can be downloaded or accessed immediately after payment, we generally do not offer refunds once a digital product has been delivered, except in the following cases:
- The file(s) delivered are corrupted, incomplete, or do not match what was described on the website
- You were charged more than once for the same order due to a payment error
- The product was not delivered within 48 hours of successful payment and after contacting support
To request a refund under these conditions, contact us within 7 days of purchase at yashdhanofficial@gmail.com with your order details. Approved refunds are processed to the original payment method within 5–7 business days.
2. Services (ad creatives, video editing, website design, etc.)
- Cancellations made before work has started are eligible for a full refund.
- Cancellations made after work has started may be eligible for a partial refund based on the work already completed, at our discretion.
- Once a service has been completed and delivered, it is considered final and is not eligible for a refund, except where the delivered work does not match the agreed scope.
3. How to Request a Refund or Cancellation
Email yashdhanofficial@gmail.com or call +91 72762 12036 with your order/payment reference and the reason for your request. We will review and respond within 2–3 business days.
4. Payment Gateway
All payments are processed through Razorpay. Approved refunds are issued to the original payment method used at checkout and may take a few additional business days to reflect, depending on your bank or payment provider.
5. Contact Us
- Email: yashdhanofficial@gmail.com
- Phone: +91 72762 12036
- Address: Narayangaon, Pune, Maharashtra – 410504, India